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Quality
Our quality program iscomprehensive in scope and measurements involving a variety of scales and dimensions. Internal quality data and field warranty information are important components. We close the loop on quality assessment by extensive bench marketing and end-user field surveys.
When viewed in total, the data generated by our quality assessment program provides the fullest possible picture of product performance and customer satisfaction. Important components of our quality program include:
- Error proofing
- Six Sigma teams
- Benchmarking
- Field survey
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