Mastery Program

Operations
The sites may change but the process remains the same. We take full advantage of the opportunities that present themselves to us operationally by following a couple of maxims. Firstly we practice a strong belief in the merits of “single unit build.” Secondly, we have employed a “Mastery” program within our plants since the mid-1990s which has grown the capability of our workforce both personally and professionally and contributed to our ability to satisfy our customers.

Single unit build
The "single unit build" process enriches the contribution of our manufacturing team members by providing them with the opportunity to add value from the first fastener to the final test. Product quality and productivity are enhanced relative to conventional assembly line approaches.

Mastery
Mastery is a self nominating process available to our team members that desire to increase their personal "value" through a series of demonstrated proficiencies in quality, productivity, safety, teamwork, continuous improvement, and leadership. "Master's" achievements improve their contribution and value. Our Masters, now approaching 50% of our workforce, play a key role in customer satisfaction.